Using the Regent Seven Seas Cruises mobile app is one of the easiest ways to manage your upcoming voyage, access daily schedules, view shore excursions, and complete pre-cruise tasks. But many travelers find themselves wondering: How can I add a cruise to my Regent Seven Seas Cruises app? If your reservation isn’t appearing automatically, there are several simple steps to resolve the issue and successfully connect your booking.
How to add a cruise to the Regent app, how the linking process works, what triggers a regent account sync issue, and what to do if the Regent app is not showing your cruise even after multiple attempts. Whether you booked directly with the cruise line or through a travel advisor, the instructions below will help you quickly get your itinerary to display correctly.
Before learning the steps to link your reservation, it helps to understand why some bookings don’t show up automatically. The Regent system relies on matching your reservation details—name, date of birth, and email address—to your Regent guest profile. Any mismatch can interrupt the sync process and prevent the cruise from populating in the app.
Common reasons include:
Your reservation isn’t linked to your Regent profile
Different email addresses were used during booking
A travel advisor submitted incomplete guest information
You created multiple Regent accounts
Your name is spelled differently on your reservation
A temporary sync or system delay
These issues often lead to the regent app not showing my cruise problem. Fortunately, most can be fixed with a few simple steps.
Here is the complete process for adding or linking an existing booking to your app.
Make sure you have the latest version of the app installed. Updates often include fixes for sync issues and improvements in the regent mobile booking interface.
Once installed, open the app and sign in using your Regent guest profile email and password.
If you are unsure which email you used, try your primary address first. This will matter when you attempt to link your reservation in the app.
Inside the app, navigate to the section where your booked voyages normally appear. If it is empty or not showing your itinerary, you will see an option to add cruise, add booking, or link reservation.
This option is what you will use to load your existing sailing into your mobile account.
To add an existing cruise to your Regent profile, you need your booking information. Enter your:
Reservation ID or confirmation number
Last name exactly as it appears on your booking
Date of birth
This ensures that the system can match your reservation with your profile.
If there are no spelling or data mismatches, your booking will appear almost instantly.
If the cruise does not show up after entering the details, the issue might be a mismatch. Regent’s system must match:
Full legal name
Middle names or initials
Hyphenated last names
Birthdates
Passport spelling variations
Email used during booking
Even a small difference can block the regent account sync function.
If needed, update your guest profile or contact the agency or Regent to correct name inconsistencies.
If you booked through a travel agent, they may not have linked your reservation to your Regent guest profile. This is one of the most common causes of the regent app not showing my cruise issue.
If the agent used their own email or submitted partial guest information, the system may not automatically connect your booking to your profile or app.
Ask them to confirm:
Your profile number was added to the reservation
The booking was finalized, not just placed on hold
The correct email address is attached
Once the agent updates your details, the reservation can be added to the app.
Many travelers unknowingly create multiple accounts, especially if they’ve sailed in the past or used different emails. If you accidentally sign into an old or unused profile, your cruise will not appear.
Try signing in using any alternate email you have used:
Personal email
Work email
Email used years ago for a previous cruise
Apple/Google login options
When you locate the correct profile, you can then correctly add cruise to Regent app and see your itinerary.
If the system is busy or temporarily updating, your reservation may not load immediately. Refreshing the app can help trigger a sync.
Try these steps:
Log out and sign back in
Refresh the “Upcoming Cruises” screen
Update the app to the latest version
Restart your device
Uninstall and reinstall the app
This often resolves lingering sync issues and allows you to successfully link reservation in the Regent app.
Occasionally, Regent’s internal booking platform takes several hours to sync newly created or amended reservations with the app.
If you just booked your cruise within the last few hours, or if your travel advisor made changes, you may simply need to wait for the system to update.
Most reservations appear within:
A few minutes of booking
A few hours during busy periods
One business day after major changes
If your cruise still doesn’t appear after a day, there may be a profile mismatch that needs correction.
If you have followed all the steps above and still cannot add your sailing, you may be experiencing one of these common issues:
If your passport name or spelling differs from what your agent entered, the system will not link automatically.
Only the lead guest may see the booking by default, depending on how your travel advisor created the reservation.
Unconfirmed or unpaid holds do not appear in the app.
During website maintenance or system updates, app syncing often pauses briefly.
Linking your reservation in the app lets you access:
Daily program updates
Shore excursion information
Pre-cruise checklists
Restaurant reservations
Onboard events
Digital documents
The Regent app is an essential tool for smooth travel planning, making it worth the effort to ensure your cruise appears properly.
If you’re asking, “How can I add a cruise to my Regent Seven Seas Cruises app?”, the good news is that the process is simple once your details match your Regent profile. Whether you need to enter your reservation number manually, correct a name mismatch, refresh the app, or ask your travel advisor to link your profile, these steps will help you successfully load your itinerary.
By understanding how the regent mobile booking system works and knowing how to fix a regent account sync issue, you can ensure your upcoming cruise appears correctly and is ready for planning.
It may not be linked to your profile, or there may be a sync delay or name mismatch.
Yes, you can enter your booking number, last name, and birthdate to link it.
The app will not show your cruise unless the email matches your Regent profile.
Only if your profile details were entered correctly during booking.
Refresh the app, reinstall it, or request a profile link update.
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