Back to Blog

How do I check my Disney Cruise Line loyalty status?

If you’ve sailed with Disney Cruise Line (DCL) and are part of the Castaway Club loyalty program, you might be wondering exactly how to check Disney Cruise loyalty points, or what is my Castaway Club membership status. In this article I’ll walk you through how to view your membership status and tier, where to find your club number, and what the different levels mean (Silver, Gold, Platinum, Pearl). Along the way we’ll use keywords like loyalty program, Disney Cruise Line, membership, Castaway Club, cruise rewards, and long-tail keywords like how to check Disney Cruise loyalty points, Disney Castaway Club membership status, Disney Cruise rewards program login, find Disney Cruise loyalty tier, Castaway Club benefits guide.

What is the Castaway Club loyalty program?

The Castaway Club is the loyalty program of Disney Cruise Line that recognises guests who have completed previous sailings. Disney Cruise Line+2Sometimes Sailing+2 Here are the basics:

  • It's free to join and you are automatically enrolled after your first eligible Disney cruise. Undercover Tourist+1

  • Status is based on the number of completed sailings—not number of nights aboard. Sometimes Sailing+1

  • There are tier levels: Silver (first cruise), Gold, Platinum, and as of recent changes, Pearl. Undercover Tourist+1

  • With higher tiers come benefits: earlier booking windows for new itineraries, onboard perks, priority check-in, welcome onboard gifts, special offers. dclfan.com+1

So if you're asking “how to check my Disney Cruise loyalty status?”, you first want to access your account and look up your Castaway Club dashboard.

How do I check my Castaway Club membership status online?

Here’s a step-by-step guide:

  1. Visit the Disney Cruise Line site and log in with the account you used for bookings.

  2. Navigate to “Already Booked” (or the “Cruise with Disney” menu) and then select “Castaway Club”. planDisney+2Sometimes Sailing+2

  3. On the Castaway Club page you should see:

    • Your Membership Level (e.g., Silver, Gold, etc.)

    • Your Castaway Club ID (member number). planDisney+1

    • Number of completed sailings. planDisney

    • Some pages may list your past cruises (ship name, date, stateroom) if displayed. Sometimes Sailing+1

For example, one discussion says:

“Log in to your account at disneycruise.disney.go.com, go to Already Booked → Castaway Club. There you will see your number, membership level, how many cruises you’ve completed.” planDisney

If you cannot find the information, you may need to check that your account is linked correctly or contact Disney Cruise Line Guest Services.

Understanding your loyalty tier and what each level means

Knowing your tier helps you understand your benefits, and you’ll find these details in the same dashboard.

  • Silver: After 1 completed cruise. Perks include booking new itineraries earlier than general public. dclfan.com+1

  • Gold: Typically achieved after 5 (or 6-9) completed cruises depending on definitions. Touring Plans+1

  • Platinum: After about 10 completed cruises. Disney Cruise Line+1

  • Pearl: A newer tier for those with 25+ cruises. Undercover Tourist+1

The benefits vary by level but may include: earlier booking windows for sailings and onboard activities, exclusive lounge access, priority check-in, welcome-back gifts, special onboard events or discounts. dclfan.com+1

Also note: The membership may require you to sail (or book) within a certain time period to keep benefits. forums.wdwmagic.com

What to do if you can’t see your status or number

If your dashboard doesn’t show your information (membership level or number), try the following:

  • Ensure you are logged into the correct account (same email/name used when booking your cruises).

  • Verify your past cruises are registered under the account; sometimes name changes or booking under another email may cause a mismatch. Reddit

  • The planDisney community suggests if you still can’t see it, you may need to call Disney Cruise Line or email them with your details to link your past cruises to your account. planDisney

  • Some users have reported delays or system issues showing the dashboard information – if so, contacting Guest Services is advised. Reddit

Why it’s important to check your loyalty status

  • Knowing your Castaway Club level helps you plan better: for example booking new itineraries earlier or securing premium staterooms or activities.

  • You’ll want to see how many cruises you have under your belt toward the next tier.

  • Ensures you receive member benefits: a welcome gift stateroom, special booking windows, maybe onboard discounts.

  • Checking your status ahead of your next cruise can help you take full advantage of the earliest booking windows and maximize your perks.

Summary

If you’re asking “how to check Disney Cruise loyalty points / tier / membership status”, here are the take-aways:

  • Log in to your Disney Cruise Line account → Already Booked → Castaway Club.

  • You’ll see your member number, your tier (Silver/Gold/Platinum/Pearl), and number of completed sailings.

  • The Castaway Club membership is based on number of completed sailings, not nights at sea.

  • Benefits increase with tier, so knowing your level helps you benefit from what you’ve earned.

  • If you don’t see your information, check account linkage or contact DCL support.

The loyalty program is a great way to get more value from your repeat cruises with Disney Cruise Line—and knowing how to check your status ensures you don’t miss out on the benefits you’ve earned.

this is logo

Your ultimate guide to cruise adventures. Discover amazing destinations, find the perfect cruise, and create unforgettable memories on the high seas.

© 2025 Portjourney.com. All rights reserved. | Privacy Policy | Terms of Service