Planning your cruise is exciting, and Carnival makes the process even easier with its digital tools. The Carnival app allows you to handle everything from booking management to onboard activities—all from your phone. However, if you’ve already completed your cruise check-in and later realize you need to update something, don’t worry. You can easily edit booking information or modify Carnival check-in details right from the app or website.
When you complete your Carnival online check-in, you submit important details like your name, passport info, contact information, and payment preferences. Sometimes, mistakes happen—maybe you entered the wrong middle name, your travel documents changed, or you booked new flights and need to adjust your arrival information.
Editing these details ensures your Carnival Cruise boarding details match your official travel documents. Inaccurate information can cause delays at the terminal or even prevent boarding. Keeping your data updated helps Carnival maintain smooth security checks and accurate records.
Once you’ve completed your initial check-in, you can still make updates to several key areas before the cut-off time (72 hours before sailing). Using your Carnival account via the app or website, you can modify:
Passport or travel document information (if renewed or corrected)
Emergency contact details
Payment method for your Sail & Sign account
Flight and travel info (arrival and departure details)
Contact phone or email
Dining preferences or linked reservations
However, note that guest names cannot be changed after booking is finalized. For a legal name correction (such as fixing a typo), you’ll need to contact Carnival directly.
The ability to edit your Carnival check-in details remains open until 72 hours before departure. After that, changes must be handled at the port during embarkation.
Here’s a breakdown:
Before 72 hours prior to sailing: You can edit most details through the app or website.
Within 72 hours: You must contact Carnival or wait until check-in at the cruise terminal.
For the best experience, review all your entered information as soon as you finish your check-in to ensure everything is accurate.
If you’ve completed check-in and need to modify details, the Carnival app provides a simple and secure way to make updates.
Launch the Carnival HUB App on your smartphone. Make sure you’re signed in using your Carnival account credentials (the same one used for booking).
Your active booking will appear on the home screen. Tap on the cruise you want to update.
From the cruise menu, find and tap “Online Check-In”. This section displays all previously entered guest and travel information.
You’ll see various tabs, such as:
Guest Information
Travel Documents
Payment & Contact
Arrival Appointment
Tap the section you wish to modify. For example, to fix your passport info, open “Travel Documents.”
Once inside the section, update your details—such as entering your new passport number or adjusting your flight arrival time. Be sure to hit “Save” before exiting.
Changes are saved instantly and synced to your Carnival account, ensuring everything updates across your devices.
If you prefer using a desktop or laptop, you can also modify check-in details online.
Visit www.carnival.com and sign into your Carnival account.
Go to “Manage My Booking.”
Select “Online Check-In.”
Locate the section that needs editing—such as Guest Information or Travel Details.
Make the necessary corrections and click “Save.”
Your updates will automatically appear in the Carnival app, making both platforms perfectly synchronized.
If you’ve renewed or replaced your passport after completing check-in, you must fix your passport info on Carnival’s online check-in before sailing.
Here’s how:
Open the Carnival app or website.
Go to Online Check-In > Travel Documents.
Update your passport number, expiration date, and issuing country.
Save the changes.
Make sure your passport remains valid for at least six months beyond your cruise return date. Any mismatched passport details could delay your embarkation.
If a guest’s contact number or emergency details change, you can quickly edit guest info on the Carnival app without needing to call support.
To do this:
Open the Carnival app.
Go to Online Check-In > Guest Info.
Tap the field you want to edit, such as phone number or address.
Save your changes.
If you need to update a guest’s legal name or date of birth, contact Carnival’s customer service. Legal name changes typically require supporting documentation.
If your flights or pre-cruise travel arrangements change, you can update your travel info under “Transportation” in the check-in section.
Updating this ensures Carnival knows when to expect your arrival and helps avoid boarding delays.
If you need to modify Carnival Cruise boarding details, such as your selected arrival appointment, note that this option might be limited once slots are full. You can change it early in the process if space allows.
While editing check-in is straightforward, some users face challenges. Here’s how to handle them:
Edits won’t save: Log out and back into your account, or try the website instead of the app.
Option greyed out: The check-in window may have closed (within 72 hours).
Name changes restricted: Call Carnival support for legal corrections.
App not updating: Ensure you have the latest version of the Carnival HUB App installed.
Double-check all entries early. Don’t wait until the last minute to verify your info.
Use one Carnival account for linked bookings to avoid data mismatches.
Print or save updated boarding passes after making changes.
Review your Sail & Sign payment info if you update cards or accounts.
Enable notifications in the Carnival app for reminders about check-in status.
If you’re unable to make the desired changes online, Carnival’s Guest Services team can help.
They can assist with:
Correcting guest names or dates of birth.
Adjusting linked bookings.
Helping with system errors during check-in edits.
Editing your Carnival Cruise Line check-in details is quick and convenient when you know where to look. The Carnival app gives travelers full control over their booking—from fixing passport info to modifying travel details—without needing to call support.
Make sure all your data, payment information, and travel documents are accurate well before your sailing date. With the right steps, you’ll enjoy a smooth, stress-free boarding process and get to focus on what really matters—your unforgettable Carnival cruise experience.
1. Can I edit my Carnival check-in after submitting it?
Yes, you can edit your check-in up to 72 hours before sailing via the Carnival app or website.
2. Can I fix my passport info after check-in?
Absolutely. Go to the “Travel Documents” section in your Carnival account to update passport details.
3. Can I change my arrival time slot after check-in?
Arrival appointments are limited. If space allows, you can modify your Carnival Cruise boarding details early.
4. What if I can’t edit my details on the app?
Try logging out, updating the app, or editing via the Carnival website. If issues persist, contact support.
5. Can I change another guest’s info on the same booking?
Yes, as long as you’re the primary guest on the reservation. However, legal name changes require contacting Carnival directly.
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