How do I edit my check-in on the Holland America Line app?

Using the Holland America mobile app is one of the easiest ways to manage your pre cruise info, complete check-in, and get ready for your vacation at sea. But what happens if you make a typo, choose the wrong option, or need to update something after you’ve submitted your details? Knowing how to edit check in information on Holland America app can save you from stress before embarkation day.

While some fields can be adjusted right in the app, others may require help from the cruise line or your travel advisor. The key is understanding what you can change yourself, where to find those options in the Holland America app, and what to do if something doesn’t work as expected.

What you can usually edit in the Holland America app

The Holland America app is designed to handle a good portion of your pre cruise info. Depending on the stage of your booking and the current app features, you may be able to:

• Update contact details such as email or phone number

• Adjust emergency contact information

• Correct minor mistakes in your address

• Update certain travel information (like arrival details if requested)

• Confirm or edit some preferences related to your cruise

However, some sensitive or security-related fields—like full legal name or certain passport details—might be locked in the app once submitted. For those, Holland America correcting check in mistakes may require contacting the cruise line directly or using the website.

Step 1: Open the Holland America app and access your booking

To begin working on how to edit check in information on Holland America app, start by:

1. Opening the Holland America app on your mobile device.

2. Signing in with your account credentials (email and password).

3. Selecting the upcoming cruise from your home screen or trip list.

Once your sailing is open, look for sections labeled:

• “Check-In”

• “Pre-Cruise”

• “Travel Details”

• “Guest Information”

This is where your mobile check in information is stored and where you’ll edit details when possible.

Step 2: Review what you submitted during original check-in

Before you start making changes, review the information you’ve already provided. In the Holland America app, you’ll usually see your pre cruise info organized by sections, such as:

• Personal details

• Passport or travel document details

• Emergency contact

• Payment method for onboard account

• Arrival and departure information (if applicable)

Tap each section to review the current entries. This helps you decide what needs editing and whether it looks like the app will allow changes directly.

Step 3: Editing basic pre-cruise information

For straightforward items, edit check in steps are usually simple:

1. Tap the section you want to change (for example, emergency contact or address).

2. Look for an “Edit,” “Update,” or pencil icon.

3. Make the necessary changes (such as correcting a phone number or updating an email address).

4. Save or confirm your changes before exiting the screen.

These edits are typical Holland America mobile check in updates and are often allowed up until a certain pre-cruise deadline. This can include things like:

• Updating an emergency contact phone number

• Correcting a typo in your street address

• Adjusting optional travel information

These fields are not usually as restricted as passport or identity details, so the app is more flexible.

Step 4: Changing passport or travel document information

Changing passport information is more sensitive. If you need Holland America app change passport details because:

• You renewed your passport

• You discovered a number or date was entered incorrectly

• Your passport information changed after your original check-in

Then:

1. Go to the section of the Holland America app that shows your passport or travel document details.

2. Tap it to see if the fields are editable.

3. If they can be edited, carefully update the number, expiration date, or other details.

4. Save and verify that the new information is stored correctly.

If the app does not allow you to change those fields—some apps lock them after submission—this is where Holland America correcting check in mistakes might require you to:

• Log into your booking on the official website and see if the fields are editable there.

• Contact the cruise line or your travel advisor and request a manual update.

Always ensure that whatever is displayed ultimately matches the passport you will be traveling with.

Step 5: Fixing mistakes after completing check-in

If you’ve already completed mobile check in for your cruise, you might notice that certain sections now look “locked” or show as completed without a clear edit button. In that case:

1. Try tapping each completed section anyway—some apps allow you to reopen sections to make edits.

2. Look for a “Review” or “Update” button in the check-in summary.

3. If the app shows a message that changes cannot be made, note exactly which fields you need changed.

At this point, how to edit check in information on Holland America app may include using a combination of:

• The app (for minor, still-unlocked fields)

• The online portal (for additional functionality)

• Direct support (for anything locked or complex)

Major changes, especially related to names or key identity details, may not be editable on your phone and will need cruise app help from a person.

Step 6: Troubleshooting common app issues during check-in edits

Sometimes, the problem isn’t what you’re trying to change but how the app behaves. Holland America app troubleshooting check in may be necessary if you encounter:

• The app freezing or crashing

• Saved changes not appearing

• Error messages when you try to edit certain sections

To troubleshoot:

1. Check your internet connection Weak or unstable connections can cause your pre cruise info not to save properly.

2. Close and reopen the app Fully close the app, then reopen it and log back in to see if your changes appear.

3. Update the app Make sure you’re using the latest version of the Holland America app. App updates can fix bugs and improve mobile check in functionality.

4. Try another device If possible, install the app on another phone or tablet, log in, and see if editing works better there.

5. Use the website as a backup If app issues persist, log into the official website. Sometimes the browser version of your booking offers a more stable way to adjust your details while you work through cruise app help issues.

Step 7: Confirm that your changes are saved

After you edit check in information, always confirm that it has been stored correctly:

• Return to the main check-in summary in the app.

• Verify that updated passport numbers, emergency contacts, or other details appear correctly.

• Check that there are no warning icons or incomplete status indicators.

If your booking is part of a family or group traveling together, remind others to check their own pre cruise info in the app as well, especially if you helped them enter details initially.

Step 8: When to contact support for help

If the app will not allow you to change something important, or you’re concerned about an error you can’t fix, then Holland America correcting check in mistakes may require personal assistance. This is especially important if:

• The name on the booking does not match the passport

• The passport number or expiration date is significantly wrong

• The app repeatedly fails to save changes to critical details

In those cases, contact:

• Your travel advisor (if you booked through one), or

• Holland America’s customer service using your booking number

Explain that you attempted to edit check in details in the app and specify exactly what needs to be corrected. Their team can update the reservation directly and verify that your check-in remains valid.

Tips for using the Holland America app for check-in

To make Holland America mobile check in updates smoother:

1. Enter details carefully the first time This reduces the need to edit check-in on the app later.

2. Keep documents nearby Always enter passport and ID information from the actual documents, not memory.

3. Check everything right after you submit If you spot an error early, it’s usually easier to fix via app or portal.

4. Don’t wait until the last minute Make any edits well before your check-in deadline to allow time for cruise app help if needed.

5. Keep the app updated New versions can improve pre cruise info handling and fix earlier bugs related to editing.

FAQs about editing check-in on the Holland America app

1. How do I edit check in information on the Holland America app?

Open the Holland America app, select your upcoming cruise, and go to the check-in or pre cruise info section. Tap the area you want to change, use any “Edit” or “Update” options, and save your changes. Some fields can be updated directly as part of Holland America mobile check in updates.

2. Can I change passport details in the app after check-in?

Sometimes. The Holland America app change passport details option may be available if the fields remain editable. If they are locked, you may need to use the website or contact support for Holland America correcting check in mistakes related to passports.

3. What if the app won’t save my changes or keeps freezing?

This is where Holland America app troubleshooting check in steps help. Check your connection, restart the app, update to the latest version, or try another device. If problems continue, use the website or contact the cruise line.

4. Are all check-in details editable on the app?

No. Some key details, such as legal name or certain travel document fields, might be restricted from editing in the Holland America app once they’re first submitted. In those cases, direct assistance is needed for mobile check in corrections.

5. What should I do if I notice a serious mistake close to sailing?

If you find a major error near your departure date and cannot edit check in in the app, contact your travel advisor or Holland America customer service immediately. Explain that the issue involves important check-in data and reference your booking number so they can prioritize the correction.