Booking a cruise vacation with Royal Caribbean is an exciting experience filled with anticipation for adventure, relaxation, and world-class service. But what happens if you accidentally lose your Royal Caribbean booking ID — the unique confirmation number needed to manage your reservation? Whether you deleted the confirmation email, misplaced your printed receipt, or can’t access your online account, don’t panic. There are several ways to recover your lost cruise confirmation easily.
Your Royal Caribbean booking ID, also known as a confirmation number or reservation number, is a unique code assigned to your cruise reservation. It helps Royal Caribbean identify your specific booking and gives you access to your cruise details.
You’ll need your booking ID for:
Checking in online before your cruise.
Logging in to the Royal Caribbean app to view itineraries or dining schedules.
Managing payments and excursions.
Contacting customer service for support.
Checking cabin upgrades or flight add-ons.
Without this number, you won’t be able to view or modify your cruise plans online, which can be stressful — especially as your sail date approaches.
It’s easy to misplace your Royal Caribbean confirmation number, especially if you booked months in advance or through a travel agent. Here are the most common scenarios:
Accidentally deleted the confirmation email from your inbox.
Booked through a third-party travel agent who hasn’t forwarded the details.
Used the wrong email address or login credentials during booking.
Misplaced printed receipts or travel documents.
Technical glitches or app errors that hide reservation information.
The good news is — no matter how you lost it — there are reliable methods to retrieve it.
The easiest and fastest way to recover your Royal Caribbean booking ID is through the official website.
Visit portjourney
Click on “Sign In” in the top right corner and log in using the email and password associated with your booking.
Once logged in, navigate to “My Cruises” or “Upcoming Trips.” Here, all your confirmed bookings will be displayed along with your booking ID and cruise details.
Note down your booking number or take a screenshot for future reference. You can also click “View Details” to see more information such as ship name, itinerary, and payment status.
If you can’t access your account or don’t remember your login credentials, don’t worry — there’s another way to find your lost cruise confirmation number.
Visit the Find a Cruise page.
Scroll down and click on “Find My Reservation.”
Enter your last name, date of birth, and sailing date.
The system will locate your reservation and display your booking ID.
If the online tools don’t work, contact the Royal Caribbean help desk directly for cruise reservation recovery.
Call (U.S. and Canada) or visit the Contact Us page for international numbers.Provide your full name, email, sailing date, and ship name, and the agent will retrieve your booking ID for you.
In most cases, your Royal Caribbean booking confirmation was emailed to you immediately after purchase. Search your inbox using keywords such as:
“Royal Caribbean confirmation”
“Booking ID”
“Cruise reservation”
“Royal Caribbean receipt”
If you still don’t find it, check your spam or junk folder — some email filters may redirect cruise confirmations there.
Once located, make sure to flag or star the email to keep it accessible later.
If you booked through a travel agency or third-party site (like Expedia, Priceline, or AAA Travel), your Royal Caribbean booking ID may be stored in their system instead.
Here’s what to do:
Contact your travel agent directly via phone or email.
Provide your name, sailing date, and destination.
Ask them to resend the booking confirmation with your Royal Caribbean booking ID.
They can also contact Royal Caribbean on your behalf to verify and recover your reservation.
The Royal Caribbean app is another convenient way to find your lost booking confirmation.
Download or open the Royal Caribbean app (available for iOS and Android).
Sign in using the email associated with your reservation.
Tap “Upcoming Cruises” to view your booked sailings.
Your booking ID and cruise details will appear on screen.
If your cruise doesn’t appear, try logging out and back in, or confirm that you’re using the correct email address.
If none of the above methods work, you can email Royal Caribbean’s Guest Relations department for help.
In your message, include the following:
Full name(s) on the reservation
Email used during booking
Cruise ship name and sailing date (if known)
Phone number for contact
The team usually responds within 2–3 business days and can send you your booking ID or a duplicate confirmation email.
For real-time assistance, visit portjourney.com and click the chat icon on the bottom right.
Type “lost booking ID” or “retrieve my reservation,” and the system will connect you to a Royal Caribbean live agent who can help recover your confirmation number after verifying your details.
Once you recover your Royal Caribbean booking ID, take a few precautions to prevent losing it again:
Save it as a contact note in your phone under “Royal Caribbean Booking.”
Print your cruise confirmation and keep it with your passport.
Screenshot your booking page and store it in a travel folder on your device.
Add your booking ID to your calendar or travel itinerary document.
These small steps ensure you always have access to your cruise details, even without internet connectivity.
If you’ve tried every option and still can’t locate your Royal Caribbean booking ID, it’s possible there was a booking error. In that case:
Check your bank statement for the Royal Caribbean transaction — the payment date helps the support team trace your reservation.
Verify the email address used during booking; sometimes typos prevent confirmations from being delivered.
Ask your travel agent or credit card company for the transaction reference, which Royal Caribbean can use to locate your booking.
Once your identity and purchase are confirmed, the Royal Caribbean booking help team will issue a new confirmation email.
Losing your Royal Caribbean booking ID can feel overwhelming, but the process to recover it is straightforward. Whether you use the Royal Caribbean website, mobile app, or customer support line, you’ll be able to retrieve your cruise reservation details quickly.
Always remember to save your confirmation email, note your booking ID, and double-check your account before sailing. With these steps, you’ll have peace of mind knowing your cruise information is always secure and accessible — leaving you free to focus on the adventure ahead.
1. How can I find my lost Royal Caribbean booking ID online?
Log in to your account click on “My Cruises,” and view your upcoming trips to find your booking number.
2. What if I booked through a travel agent?
Contact your agent directly. They can resend your Royal Caribbean confirmation email or retrieve the booking ID from their system.
3. Can I recover my booking ID without logging in?
Yes. Use the “Find My Reservation” tool on the website by entering your last name, date of birth, and sailing date.
4. Who should I contact if I can’t find my booking?
Call the Royal Caribbean help desk or email for support.
5. Can I view my booking ID in the Royal Caribbean app?
Yes. Log in to the app, tap “Upcoming Cruises,” and your booking ID will appear along with your itinerary and cabin details.
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